Fulfillment Policy
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Overview
Thank you for choosing Boardgame Studio. We are committed to providing exceptional service and ensuring that our clients are satisfied with their purchases. This Fulfillment Policy outlines our procedures regarding the processing, delivery, and completion of services.
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Payment Processing
Payments for our services are processed through a secure third-party payment platform. We accept various payment methods, including credit cards, debit cards, and other forms of electronic payment. Your payment information is encrypted and processed securely to protect your financial details.
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Service Delivery Timeline
Upon successful payment, our team will begin working on your project according to the agreed-upon schedule. The timeline for the completion of services varies depending on the scope and complexity of the project. Estimated delivery dates will be communicated clearly during the consultation and project planning stages.
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Project Milestones
For larger projects, we may establish specific milestones to ensure that the work is progressing as expected. We will provide regular updates at each milestone, and client approval may be required before proceeding to the next phase.
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Revisions and Approvals
We strive to meet or exceed your expectations with every project. If revisions are necessary, we offer [number] rounds of revisions as part of the service. Additional revisions beyond this may incur additional charges. Final approval of the project will be required before delivery of the final product.
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Delivery of Final Products
Once the project is completed and all payments have been received, we will deliver the final product in the agreed-upon format. This could include digital files, print materials, or other deliverables as specified in the project agreement.
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Cancellation and Refunds
Clients may request to cancel a project before it is completed. Refunds are not available, for services rendered or payments made.
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Support and Follow-Up
We are committed to ensuring your satisfaction even after the project is completed. If you require any follow-up support or encounter any issues, please contact us at hello@boardgamestudio.co and we will address your concerns promptly.
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Contact Information
If you have any questions regarding this Fulfillment Policy, please contact us at: hello@boardgamestudio.co